Frequently Asked Questions

A parent has approached you (a parent governor) on the school yard with some concerns about the school. What should you do?

If someone approaches you with a concern regarding the school, ensure you direct them back to the school and / or the headteacher. There are ways for them to raise their concerns at the school, and approaching an individual governor is not one of them. As a governor, you have no role in school based complaints unless a complaint reaches Stage C and you are a member of the complaints committee that will hear the complaint.